SOM VIP / Shipping Prime
Save with SOM VIP
Every shoe purchase comes with the option during checkout to select standard shipping for $4.99 or free domestic shipping with SOM VIP. Customers who select "FREE Shipping with SOM VIP" at the end of the checkout process will receive one year of exclusive savings and services to extend the life of their favorite SOMs:
- FREE SHIPPING on shoes for a year!
- One free exchange to find that perfect fit!
- $5 off every next pair of full-priced SOMs purchased within your VIP year!
- One free resoling after your second full-priced shoe purchase (a $35 value). To learn more about when your shoes are ready for resoling, click here.
- Early access to new models! See and buy them before anyone else.
-All VIP Benefits are stored in our order history and applied manually after you place your order. You will never be charged for a second VIP membership until the current one has expired.
-VIP Benefits are tied to the individual and not transferable to another person. Discounts will only be applied to purchases of the same size as the original.
-We will send you an email when your year’s membership is about to expire, so you can take advantage of the benefits before you will need to purchase a new year of benefits.
-VIP Returns: Please consult our Return's policy for complete instructions on how to return your order. Return shipping will be at the customer’s expense, but the price for VIP will also be refunded when we receive your shoes in "Like-New" condition.
*Please note: If you are already a member of Shipping Prime, your Prime benefits will continue for the remaining time left on your membership. Once your year of Prime has ended, you will need to choose SOM VIP at checkout to continue receiving customer benefits.
FREE Shipping for VIPs
SOM VIP members receive free shipping for a year on all domestic orders of footwear.
One FREE Exchange for Resizing
-If the size you receive isn't quite right, send us an email at email@example.com about what would be a better fit. We will send you a free return label and upon receiving your exchange, send you the right size at no additional cost.
*Please note: Any exchange exceeding 30 days will not be covered by SOM VIP. In other words, there won’t be free return labels offered, and charges for shipping will be invoiced.
$5 Off Every Next Full-Priced Purchase
Want to fill your closet with SOM? Within your VIP year, SAVE 5$ on every next purchase of full-priced shoes. No coupon codes needed. These savings will be applied manually after checkout (discounted models do not apply).
Front-of-the-line Access to New Models
Premier access to soon-to-be-released shoe models. View images and reserve your pair before they are available to anyone else.
One FREE Resoling
Most of our customers really put their first pair of SOMs through the wringer before purchasing a second pair.
- When you buy another pair of SOMs at a regular price, we offer free resoling for one of your current pairs.
To learn more about resoling: when your shoes are ready and what to do when they are, visit our Resoling page.
-Due to the high cost of shipping overseas, we cannot offer free shipping or VIP membership to international orders at the moment. Instead, we charge one flat rate of $40, which we will refund the difference (if there is one) when the shipment arrives.
-We do not offer direct exchanges. Please ship your return pair to us and place a new order for a different size.
Want to earn even more benefits? Check out our referral program for additional benefits. Word of mouth is the best way for our company to grow and we want to thank you for helping us spread the word!